FAQ

HOW DO I FIND A CERTIFIED INSTRUCTOR OR CLASS?

To find an instructor, go to the find an instructor page, type in your area and a list of local certified instructors will pull up.

ORDERS AND PAYMENTS

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept all major Credit cards.

WHEN WILL MY ORDER BE DELIVERED?

After you’ve completed your purchase, you will be sent an itemized verification email for your order, which will contain your shipment tracking number, as well as, all of your tracking information. Once your order has been submitted, you can not cancel or change it. All normal shipments will be sent out within 5-7 business days.

WHERE CAN I FIND MY ORDER NUMBER?

Your order number can be found in your confirmation email.

WHAT IS YOUR RETURN POLICY?

Please check the policies page for all information regarding shipping, returns, and refunds.

DOES THE INSTRUCTOR DISCOUNT APPLY TO ALL ITEMS IN THE STORE? DOES IT WORK WITH PAYPAL?

No, the instructor discount does not work on every item in the shop. If an item says it has an instructor discount and gives the discounted price, your 10% will be applied. However, if you pay using PayPal no discount will be applied. The instructor discount is only valid for payments made through the Tae Bo® Fitness website.

CAN I RE-SELL TAE BO® FITNESS APPAREL?

Yes, you may re-sell Tae Bo® Fitness apparel.

HOW MUCH SHOULD I RE-SELL TAE BO® FITNESS APPAREL FOR?

Anybody can resale Tae Bo® attire. However, if you are a T.B.M. member, you will receive a 10% discount. We recommend that you sell all merchandise for the list price on the Tae Bo® website.

WHAT IS A TAE BO® FITNESS EGIFT CARD?

It is a quick and easy way to send someone a gift. You choose any dollar amount that you wish and choose the date you want it sent. We then email it to their inbox. They choose how to spend it at the Tae Bo® Fitness Shop.

INSTRUCTOR

IS THERE A DEMAND FOR TAE BO® FITNESS INSTRUCTORS?

Yes, there is a world wide demand for Certified Tae Bo® Instructors.

HOW DO I BECOME A CERTIFIED TAE BO® INSTRUCTOR?

In order to become a Certified Tae Bo® Instructor, you must purchase a Tae Bo® Certification Camp, complete all of the registration requirements, attend the entire camp, successfully complete the physical requirements of the camp and pass the on-line, written test.  Visit www.taebo.com where you will find an up to date list of available certification camps and the required camp registration forms.

HOW MUCH DOES IT COST TO BECOME A CERTIFIED INSTRUCTOR?

The cost of certification camps vary, dependent on which Tae Bo® Certification Camp was purchased; current prices are available at www.taebo.com.  Please Note: there is a shipping fee associated with certification camps. This additional fee covers the cost incurred for sending the items included with each camp purchase. These items include: The Tae Bo® Fitness Instructor Manual which is sent once the purchase has been completed and the Instructor Kit which will be sent after successfully completeing the entire instructor certification process.

WHAT IF MY COUNTRY IS NOT LISTED UNDER FIND A CERTIFICATION?

We are continually scheduling certification camps. If there are not certification camps currently available in your country, please check back. Additionally, if you know of a facility that may be interested in hosting a certification camp, let us know by sending us a message through Contact Us .

WHAT ARE THE DIFFERENT TAE BO® FITNESS LEVELS?

There are 2 levels of Tae Bo® Fitness and 7 Tae Bo® Fitness Speciatlty Courses. The 2 levels of Tae Bo® Fitness are: Tae Bo® Basic and Tae Bo® Advanced, with the possibility of being invited to become a Tae Bo® Elite Instructor. The 7 specialty courses include: Tae Bo® Low Impact, Tae Bo® Kickboxing, Tae Bo® Booty/Lower-Body, Tae Bo® Extreme, Tae Bo® Core, Tae Bo® Bands, and Tae Bo® Kwon (our self-defense course).

ARE THERE ANY PRE-REQUISITES TO BECOME A CERTIFIED INSTRUCTOR?

We require that you be at least 18 years of age with a valid CPR card.

IS THERE AN AGE REQUIREMENT TO BE A CERTIFIED INSTRUCTOR?

Yes, you must be at least 18 years old or provide written consent from a parent or legal guardian.

HOW DO I SIGN UP TO BECOME A CERTIFIED INSTRUCTOR?

Click here and you will find all the information you need to sign up.

IF I SIGNED UP TO BECOME A CERTIFIED INSTRUCTOR, WHAT DO I NEED TO DO NEXT?

Once you have completed the purchase for a Tae Bo® Certification Camp, you will need to complete the on-line camp registration forms, which include a release of liability, submit a copy of your current CPR card and a head-shot picture to the corporate office, attend and successfully complete the entire certification camp, and pass the on-line written test. Through this process you will gain all the knowledge needed to become a Certified Tae Bo® Instructor.

IS THERE A WRITTEN OR PRACTICAL EXAM I NEED TO TAKE BEFORE I BECOME A CERTIFIED INSTRUCTOR?

Yes, you are required to pass an on-line test about the certification camp you attended.  You will become a Certified Tae Bo® Instructor after successfully completing your certification camp, passing the on-line test and receiving your instructor certificate in the mail.

HOW LONG IS MY INSTRUCTOR CERTIFICATE VALID FOR?

Your instructor certificate is valid for 1 year from the date camp was attended.

HOW DO I RE-NEW MY INSTRUCTOR CERTIFICATION?

In order to remain a currently certified instructor, you will need to complete the entire instructor certification process over, annually.

WHEN CAN I START TEACHING?

You may start teaching once you have received your Tae Bo® Fitness Instructor Certificate.  However, some gyms may require that you have a group fitness certificate or a personal training certificate as well.

IF I CANCEL OR HAVE TO LEAVE A CERTIFICATION CAMP EARLY WILL I STILL BE ABLE TO RECEIVE MY INSTRUCTOR CERTIFICATION?

No, in order to receive your instructor certification, you must attend and successfully complete the entire certification camp

I REGISTERED FOR A CERTIFICATION CAMP AND HAVE TO CANCEL, WHAT CAN I DO?

If you need to re-schedule your certification camp, contact the Tae Bo® Fitness Instructor Coordinator at [email protected].  With prior approval, re-scheduling your certification camp is permitted. There is a $30.00 corporate fee charged for re-scheduling any certification camp.  Please Note: All certification camp purchases are final sales, there are no refunds available.

WHAT SHOULD I BRING TO A CERTIFICATION CAMP?

We recommend that you bring plenty of water, food, snacks, workout clothing, paper, pen, and business cards.

WHAT IS THE TAE BO® MEMBERSHIP PROGRAM?

T.B.M. is a monthly program that provides members with marketing material, discounts, job opportunities, and so much more.

HOW MUCH IS THE T.B.M PROGRAM?

You have the option of registering for the T.B.M. program either, monthly or annually. The recurring monthly fee is only $12.99 and will give you access to everything you need for a successful Tae Bo® Fitness Business.

HOW DO I BECOME A T.B.M MEMBER?

Once you are a Certified Tae Bo® Instructor you can apply on our website. Click here to become a member of the T.B.M. Program.

HOW MANY CALORIES CAN I BURN DURING A TAE BO® FITNESS CLASS?

You can burn anywhere from 600-1,000 calories during every Tae Bo® Fitness Class.

DOES A TAE BO® FITNESS INSTRUCTOR CERTIFICATE PROVIDE LIABILITY WAIVERS?

No, Tae Bo® Fitness Instructor Certificates do not provide any liability waivers.

WHAT MAKES TAE BO® FITNESS EFFECTIVE?

For more information on what makes Tae Bo® Fitness effective, go to About Tae Bo® Fitness.

ARE CAMERAS AND VIDEO RECORDERS ALLOWED AT A CERTIFICATION CAMP?

Due to legal reasons, we do not allow videos at certification camp. However, on occasion, we will allow photographs.

WHEN DOES MY TAE BO® MEMBERSHIP EXPIRE?

Your Tae Bo® Membership is automatically renewed each month on the date of your original purchase. If you would like to cancel it, log into your instructor profile and click “cancel membership”.

WHEN WILL CURRENTLY CERTIFIED TAE BO® INSTRUCTORS EXPIRE?

All instructor certificates expire one year from the date the certification camp was attended.  The exact date that the instructor certificate expires is indicated on the actual instructor certificate.

IS THERE A FEE IF CURRENTLY CERTIFIED INSTRUCTORS EXPIRE BEFORE ATTENDING A CERTIFICATION CAMP? 

Tae Bo® Fitness grants a 30 day grace period on all instructor certification renewals. If you do not recertify within the 30 day grace period, you will have to start your certification over from Basic. However, you can purchase a certification camp extension if you need additional time before attending a certification camp.

CAN I ATTEND A CERTIFICATION CAMP FOR THE CAMP EXPERIENCE AND NOT BECOME A CERTIFIED INSTRUCTOR? IF SO, DO I RECEIVE A DISCOUNTED RATE TO ATTEND?

Yes, that is called a ‘Certification Challenge’.  In addition, you will have the opportunity to upgrade your certification challenge to a full instructor certification by purchasing the challenge upgrade within a week of attending the certification challenge and completing the requirements of a certified instructor.

IS IT THE SAME PRICE TO ATTEND A TAE BO® BASIC CERTIFICATION CAMP AS IT IS TO ATTEND A TAE BO® ADVANCED CERTIFICATION CAMP?

No, certification camp prices vary, depending on which Tae Bo® Fitness Certification Camp is being completed. The current prices for all available certification camps can be found on our website: www.taebo.com.

CAN ANYBODY ATTEND A TAE BO® CORE CERTIFICATION CAMP OR ANY OTHER SPECIALTY COURSE CERTIFICATION CAMP?

No, in order to attend ANY Tae Bo® Fitness Specialty Course Certification Camp you must be a currently Certified Tae Bo® Advanced Instructor.

IS THERE A MAXIMUM NUMBER OF STUDENTS PERMITTED AT A CERTIFICATION CAMP? 

Yes, the maximum number of students can NOT exceed the maximum room occupancy.

CAN CERTIFIED ELITE INSTRUCTORS TRAVEL TO OTHER STATES TO HOST A TAE BO® FITNESS CERTIFICATION CAMP? 

Yes!

INSURANCE INFORMATION

WHY DO YOU RECOMMEND THAT I GET PERSONAL TRAINER INSURANCE?

In the event of an accident or unfortunate occurrence, we want to not only ensure the company is protected but we want our valued Certified Instructors to be protected as well. By maintaining a Personal Trainer Insurance Policy, you can breathe a little easier knowing that you are covered if you become legally obligated to pay damages resulting from your instruction. If you use K&K Insurance, they will immediately notify us of your coverage. If you already have Personal Trainer Insurance, you will need to send a copy of your policy or certificate of coverage to [email protected].

WHAT IF I ALREADY HAVE PERSONAL TRAINER INSURANCE?

If you already have a Personal Trainer Insurance Policy, please contact your insurance provider and ask them to add “BG Star Productions Inc. DBA Tae Bo® Fitness” to your policy as “additionally insured”. Please send a copy of your policy or certificate of coverage to [email protected].

HOW MUCH DOES PERSONAL TRAINER INSURANCE COST?

Please visit the K&K website for pricing information.

WHAT DOES PERSONAL TRAINER INSURANCE COVER?

For detailed information regarding Personal Trainer Insurance, please view the K&K website.

HOW DO I GET PERSONAL TRAINER INSURANCE?

Please visit the K&K website to sign up.

 

If you have questions regarding Personal Trainer Insurance and the instructor requirements of Tae Bo® Fitness, please visit the K&K Insurance website to find answers to FAQ’s or e-mail us at [email protected].